Refund Policy

To receive a refund, the request must be received by the Pennsic Registration Office at Cooper's Lake prior to at . A handling fee will be deducted from each refunded registration. After at there will be no refunds.

Registrations that were paid by check or money order will be refunded by check and mailed to the person whose name is on the registration form.

Registrations paid with a credit card will be refunded to the credit card. If the credit card has expired then the refund will be by check and mailed to the account's billing address.

NOTE: Due to credit card policy, refunds to credit cards can appear up to 30 days after the refund was completed.

How do I request a refund?

Prepaid registrations are non-transferable from one person to another or from one year to the next.

If you prepaid your registration online:

1. Log into your Pennsic account.
2. Select the 'Request refund' button next to your paid registration.
3. Click 'Yes' to complete your refund request.

The registration status will change to 'Pending Refund'. After the refund has been issued then the status will change to 'Refund'.

If you used the mail-in form to prepay:

• Email the Pennsic Registration Office at prereg@cooperslake.com requesting a refund OR
• Write to the Pennsic Registration Office at 205 Currie Road, Slippery Rock, PA 16057 requesting a refund. On the outside of the envelope have 'Attention Refund' clearly visible.

Please allow three weeks for the processing of refunds. If you do not receive your refund after three weeks then please contact Maylene Brezel at prereg@cooperslake.com at the Pennsic Registration Office at Cooper's Lake.